Terms of Service

0.1. Registering on the Stellary platform automatically entails the User agreeing to all the terms of this User Agreement.

0.2. By continuing to use Stellary’s services after any changes to this User Agreement or any of the other applicable terms, agreements, or policies, the User agree to abide and be bound by those changes. If you do not agree with any changes to this User Agreement, you may close your account.

1.1. This User Agreement becomes effective since the moment of its publication.

1.2. Stellary platform and the User are the parties to this User Agreement. The User of Stellary platform services is either a person or legal entity.

1.3. This User Agreement is deemed to be equivalent to a contract put in writing. The acceptance of this User Agreement implies the User’s complete and unconditional consent to all its provisions, including the User’s consent to processing the User’s personal data.

1.4. This User Agreement sets forth:

1.4.1. The regulations for using the Stellary platform.

1.4.2. The rights and obligations of Stellary platform users and Stellary platform and Stellary platform operators.

1.4.3. How Stellary platform Users Interact with Platform Administration and Stellary platform.

1.4.4. The basic requirements for Stellary users.

1.5. The Stellary platform may revise this Agreement and any of the other terms, agreements, or policies from time to time. The revised version will be effective at the time it will be posted.

2.1. Stellar Limited is officially incorporated in Hong Kong Special Administrative Region.

2.1.2. Legal address and details of the Stellar Limited:

2.1.2.1. Stellar Limited is a company incorporated in the Hong Kong Special Administrative Region. Stellar Limited was incorporated on 24-Jan-2006, the registration number in the Registry of Legal Entities of the Hong Kong Special Administrative Region is 36398946.

2.2. Stellary platform engages in the following business fields:

2.2.1. the development of a software for blockchain, cryptocurrencies, exchange trading and investments,

2.2.2. the development of investment products in the blockchain and cryptocurrencies,

2.2.3. cryptocurrency trading,

2.2.4. the development of marketing services in the crypto business,

2.2.5. providing consulting services in blockchain and cryptocurrency, investments and exchange trading.

3.1. Stellary platform user (hereinafter - User) can become any person who has reached the age of eighteen and has no any legal limitation to use Stellary platform’s services and to conclude this Agreement.

3.2. The User can become a person with any citizenship and residence.

3.3. By accepting this Agreement, the User confirms that the assets used for investment are legally clean and User’s actions do not violate the laws of the countries of incorporation of the Stellary platform companies. The User confirms its willingness to provide regulatory authorities with proof of legal origin. The Stellary platform is not responsible for verifying the legality of the User's assets in any way.

3.4. By accepting this Agreement, the User confirms his right to dispose of the assets for investment on the Stellary platform. It is not recommended to use for investment borrowed funds or assets. It is not recommended to use for investment funds and assets the loss of which can significantly worsen the welfare of the User.

3.5. The User must independently perform his own tax and other reporting as required by the legislation.

3.6. All products presented on the Stellary platform are available to the User.

3.7. User is prohibited to:

3.7.1. disseminate negative information about the Stellar Limited, the Stellary platform, products presented on the Stellary platform, employees and representatives of the Stellar Limited, Stellar Limited clients and affiliates;

3.7.2. perform multiple account registration. If another user of the Stellary platform intends to use the User’s IP Account, the User is obliged to notify the Stellary platform Support Service in advance.

3.8. In case of violation by the User of the provisions of paragraphs 3.7.1 and 3.7.2. the Stellary platform has the right to block access to Stellary platform products and account and to freeze User’s assets.

4.1. Title to assets in User’s account shall at all times remain with the User and shall not transfer to Stellary platform or Stellar Limited. Stellary platform and Stellar Limited shall have no liability for the аsset fluctuations or depreciation

4.2. The User may fund or withdraw funds from his account in accordance to rules set forth by the Stellary platform.

4.3. The User may instruct Stellary platform to invest funds in correspondent strategies and/or purchase Stellary platform’s products and services.

4.4. When a asset transaction occurs using User’s credentials, the Stellary will assume that User has authorized such transaction, unless User notifies the Stellary platform otherwise. If the User believes he did not authorize a particular transaction or that a transaction was incorrectly carried out, the User must contact the Stellary as soon as possible via support service

4.5. The Stellary platform may suspend, restrict, or terminate User’s access to any or all of the the Stellary services, and/or deactivate or cancel User’s the Stellary account, with immediate effect for any reason at its sole discretion and is under no obligation to disclose the details of its decision to take such action with the User. The User acknowledge that the Stellary's decision to take certain actions, including limiting access to, suspending, or closing User’s account for any reason in our sole discretion, may be based on confidential criteria that are essential to the Stellary's risk management and security protocols. The User agrees that the Stellary is under no obligation to disclose the details of its risk management and security procedures.

5.1. Stellary platform organizes information support for Stellary platform users.

5.2. Information support services are provided free of charge for all Stellary platform users.

5.3. Information support is provided in the following formats:

5.3.1. Dialogue with the operator via online chat.

5.3.2. Offline ticket hosted on the following resources:
The widget on the Stellary platform.
Feedback form on the Stellary platform website.
Telegram chat with Stellary’s consultant.
Via E-mail support@stellary.hk .

5.4. The operator in the online chat will answer the question at a reasonable time. The actual speed of the operator’s response depends on the current number of requests.

5.5. The time it takes to process user requests depends on the complexity of the questions and the need to consult with subject matter experts. Maximum response time is 24 hours.

6.1. The Stellary platform processes the personal data of Stellary platform users in accordance with the following rules and regulations:
General Data Protection
Regulation (GDPR).
Regulation (EU) 2016/679.
Directive (EU) 2016/680.
The processing of users' personal data is carried out in accordance with applicable legislation and standards for processing of the confidential information. Best applicable relevant standards are applied.

6.2. The term "processing of personal data" used in this Agreement includes, but is not limited to, the following transactions with information received from the User: collection, storage, analysis, systematization, use, updating, destruction. The list of such information may include information about registration on the Stellary platform, payment and other details, completed and planned transactions, IP addresses, equipment and software, contact data and other customer related information.

6.3. Confidentiality will apply to any information, including conversations and consultations with Stellary platform staff, received from the User within the framework of this Agreement. To prevent third parties from obtaining any personal data or information about the User, The Stellary platform will take all appropriate legal measures.

6.4. The Stellary platform exclusively stores personal data on dedicated servers directly owned by Stellary company. The transmission of data containing User information is done using cryptography methods such as symmetric cryptography and asymmetric traffic encryption.

6.5. Stellary platform refrains from transmitting user data to any third parties, even if it's impersonal.

6.6. Stellary platform and Stellary platform companies are not responsible for any personal data leaks that have occurred due to the fault or negligence by the User.

7.1. By accepting the terms of this Agreement, the user acknowledges his complete understanding of the financial risks involved in investing in cryptocurrency assets and trading them.

7.2. The User agrees to the withdrawal of the profit guarantee by accepting the terms of this Agreement.

7.3. By accepting the terms of this Agreement, the User confirms that he understands and agrees to accept possible negative returns on investments on the Stellary platform. The Stellary platform and Stellar Limited are not liable for the declared profits on deposits and is not accountable for the assets of platform users.

7.4. Stellary platform undertakes to take all appropriate measures to ensure investors receive the declared profit, the safety of their assets, system stability, and platform performance.

7.5. The Stellar Limited confirms that the fiat and cryptocurrency assets of the Account held on any accounts of the Stellary platform are protected by the current legislation of the Hong Kong Special Administrative Region, which is an additional safeguard for the investment.

8.1. The Stellar Limited confirms its interest in receiving feedback from users, including negative experience with the Stellary platform and/or Stellary platform Limited.

8.2. The Stellar Limited confirms its interest and willingness to accept and consider proposals to improve the Stellary platform and the quality of investment, partners and other products.

8.3. The Stellar Limited confirms its interest in receiving a quality assessment from the User.

8.4. Contact details for feedback on the Stellary platform:
The widget on the Stellary platform.
Feedback form on the Stellary platform website.
Telegram chat with Stellary’s consultant.
Via E-mail support@stellary.hk .

8.5. Any complaints regarding the operation of Stellary platform are sent to the following details:
The widget on the Stellary platform.
Feedback form on the Stellary platform website.
Telegram chat with Stellary’s consultant.
Via E-mail support@stellary.hk .

8.6. In the event of a claim, the parties are required to negotiate to resolve the dispute and claim.

8.7. In the event that the User and the Stellary platform are unable to resolve their differences during the negotiation process, the User has the right to apply to the competent court, located in the Hong Kong Special Administrative Region, Australia or the United Kingdom of Great Britain and Northern Ireland.

9.1. The Stellary platform has the option to modify these rules based on changes in current legislation or optimization of the Stellary platform rules.

9.2. The Stellary platform suggests that users monitor any changes made to the agreement on the Stellary platform website themselves.

9.3. The Stellary platform is responsible for notifying users of important updates to these Agreement and Stellary platform rules.